Essence:
Q: Will this essence feel sticky on my skin?
A: No. With its light texture and fast-absorbing properties, the Radiant Gold Essence is a zero-burden essence that does not leave a sticky feeling after application— even for oily/combination skin.
Hence, feel free to apply this both morning and night!
Q: What are the main functions of this essence?
A: The 4 main functions of the Radiant Gold Essence are anti-aging, moisturising, stabilising and brightening.
Q: Who is this essence suitable for?
A: As the Radiant Gold Essence is an anti-aging essence, it works best for aging skin, primarily users aged 25 and above.
Q: I have sensitive skin. Can I use this essence?
A: Yes. However, as a precaution, it is recommended that those with sensitive skin undergo a skin test before using any new product. You may conduct a patch test on a small area of your neck before using.
Q: How long will it take for results to show?
A: According to customer feedback, it takes on average 2 weeks for the skin to be visibly moisturised, for the pores’ appearance to be minimised, and for obvious improvements in skin firmness and radiance.
The results and duration it takes to take effect may vary from person to person.
Q: Does it solve severe acne problems?
A: No. As the essence is formulated with a variety of highly nourishing, active ingredients, we do not recommend those with severe acne and wounds to use it.
If your skin is in an unstable condition, we recommend using products with simpler ingredients plus moisturising effects i.e. the Copper Peptide Mask and Pomegranate Instant Calming Mask, both having gentle formulations and calming effects.
Q: Does it lighten acne scars?
A: Yes. This is because our Radiant Gold Essence is formulated with Copper Peptide, a wound-healing agent that improves the skin’s repairing ability, and Bird’s Nest, a deep repair ingredient to effectively lighten scars.
Mask:
Q: I have sensitive skin. Is the mask suitable for me?
A: Yes. Our Copper Peptide Mask is suitable for all skin types and safe to use on skin conditions such as hives, angioedema, dermatitis, atopic dermatitis (eczema), and contact dermatitis.
Q: Can I use the mask during my pregnancy?
A: Yes. The Copper Peptide Mask is safe for use during pregnancy.
Q: Does it really fade acne scars?
A: We are confident to say YES and we have seen thousands of our customers’ skin conditions improve after using just 3 boxes.
Q: Can I apply this mask every day?
A: No. For best results, we recommend applying once every 2 to 3 days.
Q: Do I need to store the mask in the refrigerator?
A: Not necessarily. You may store the mask at room temperature, as long as it is not directly exposed to sunlight.
Q: Are there any ingredients I should avoid pairing with this mask?
A: We suggest not using our mask alongside products containing active ingredients like Hydroxy Acids (AHA and BHA), Retin-A (Retinol) and Vitamin C. Applying too many active ingredients at once would counter the effectiveness of each ingredient.
